Travel Logic
Enquiries

The commercial record
for every travel request.

Travel Logic keeps the complete enquiry in one place: the traveller, agent or business, dates, PAX, destinations, priorities, communications, proposal options and the journey that ultimately becomes the booking.

Travel Logic / Enquiries

Enquiries

AllNewOngoingWonLostTravelling
ReferenceLead ContactBusinessTravel DatesPAXDestinationsPriorityStatus
KT10248Maria LopezBlue Horizon Travel12–22 Oct4Java · Bali · KomodoHighWon
KT10251Daniel YoungDirect Traveller04–10 Nov2BaliNormalOngoing
KT10254Alice MorganAtlas Adventures18–29 Nov6Java · BaliHighTravelling
KT10257Peter TanCompass Asia03–08 Dec8KomodoNormalOngoing
KT10231Sarah PatelIndependent22–27 Sep3BaliLowLost
Open enquiries42
High priority8
Confirmed17
Travelling now6
Enquiry quick view

The enquiry becomes the centre of the sales conversation.

Open the record and the important information is immediately visible without losing the wider context of the enquiry list.

01 / IDENTITY

Automatic KT reference

Each enquiry has a permanent reference that follows the travel request through the rest of the workflow.

02 / RELATIONSHIPS

Traveller, contact and business

The lead traveller or contact remains linked to the agent, business or direct-traveller relationship behind the enquiry.

03 / REQUEST

Dates, PAX, destinations and context

Capture the travel request alongside source, priority, budget, notes and other sales information.

ENQUIRY / QUICK VIEW
● Won
KT10248
Indonesia Family Adventure
Lead contactMaria Lopez
BusinessBlue Horizon Travel
SourceAgent referral
Travel dates12–22 October
PAX2 Adults · 2 Children
PriorityHigh
DestinationsJava · Bali · Komodo
BudgetRecorded
StatusWon / Confirmed
OverviewJourneys · 3Emails · 4BookingDocuments
Multiple journey proposals

One enquiry can have more than one answer.

Bespoke travel rarely begins with a single fixed itinerary. Travel Logic allows separate journey proposals for the same enquiry, while each journey maintains its own revision history.

Journey 1 · Not selected

Java + Bali + Komodo

The full route covering all three requested destinations.

V1V2
Latest quoteRp 82,450,000
Journey 2 · Approved

Bali + Komodo

Revised around a shorter travel window with more time in Bali.

V1V2V3 Current
Approved quoteRp 68,900,000
Journey 3 · Not selected

Java + Bali

A lower-complexity alternative without the Komodo section.

V1
Latest quoteRp 61,200,000
Enquiry KT10248 3 Journey Options Journey 2 / V3 Approved Others Not Selected
Controlled confirmation

Winning the enquiry is a workflow, not just a status change.

Travel Logic protects the point where sales becomes operations. The approved journey is selected deliberately, the alternatives are preserved, and the booking is created from the chosen plan.

Select the approved journey

The team explicitly chooses the proposal and current version that the client has accepted.

Preserve the alternatives

Other journeys remain in the enquiry history as not selected rather than simply disappearing.

Create the booking

The approved journey becomes the operational booking, keeping a direct link back to the original enquiry and proposal.

Journey 2 / V3 Enquiry Confirmed Booking Created Journey Locked Operations
Communications stay connected

The email conversation belongs with the enquiry.

Gmail threads can be connected to the CRM records they relate to, so the commercial conversation remains part of the travel record rather than disappearing into an inbox.

Incoming GmailClient request, changes or approval arrives.
ContactLink the sender to the relevant person.
BusinessKeep the agent or company relationship visible.
EnquiryAttach the communication to KT10248.
Journey / BookingThe commercial context remains available during handover.
Small controls, important outcomes

Built for the everyday detail of travel sales.

The strength of the enquiry record is not one dramatic feature. It is the accumulation of practical controls that keep the team organised.

Automatic references

Keep every enquiry traceable with a permanent KT reference.

Status management

New, ongoing, won, lost, travelling and completed states keep the commercial lifecycle clear.

Search & filters

Find enquiries by reference, customer, business, status, dates and other operational criteria.

Priority & source

Capture where the opportunity came from and what needs attention first.

Connected records

Move quickly between business, contact, journeys, communication and the confirmed booking.

Won / Lost workflow

Keep commercial outcomes explicit while preserving the enquiry history behind the decision.

From enquiry to operation

Start with the request. Keep everything that follows connected.

Travel Logic gives travel teams a central commercial record that naturally becomes the foundation for planning, booking and delivery.